Privacy Policy
Dr. Bharti’s Holistic Wellness is committed to implementing measures designed to protect the privacy of those using our services and accessing this website www.drbhartis.com. It is clarified that the term “Dr. Bharti’s Holistic Wellness” shall include its affiliate and associate companies, directors, officers, employees or cyber doctors. Although Dr. Bharti’s Holistic Wellness respects the privacy of all those who visit our Website and use our online services through computers, mobiles or otherwise, we do collect certain relevant information from and about our users. Except as set forth within this Privacy Policy, our Terms of Service, our Disclaimer and other published guidelines, we do not release personally identifiable information (as described below) about users of this Website without their permission.
Ownership of the Website
This Website is owned and managed by Dr. Bharti’s Holistic Wellness. All references to Dr. Bharti’s Holistic Wellness shall be deemed to mean a reference to www.drbhartis.com. All information and content provided on this Website shall be the sole property of Dr. Bharti’s Holistic Wellness and all rights for distribution are reserved with Dr. Bharti’s Holistic Wellness.
Periodic policy changes
Please note that Dr. Bharti’s Holistic Wellness may review its Privacy Policy from time to time as it may deem fit (e.g., to track technology and/or legal changes), and hence this Privacy Policy is subject to change. We strongly suggest that you bookmark and periodically review this page to ensure continuing familiarity and awareness with the most current version of our Privacy Policy.
Opt-out option
If you would like to have your personally-identifiable information removed from Dr. Bharti’s Holistic Wellness databases, please e-mail to mail@drbhartis.com. We will use reasonable efforts to comply with your request. However, there will be residual information that will remain within Dr. Bharti’s Holistic Wellness databases, access logs, and other historical internal records, which may contain such personally-identifiable information.
Information we may gather
All such information collected is for the purpose of providing consultancy and counselling services to you. We may also collect information from you if you subscribe to any of our regular newsletters.
Providing us with the aforesaid information is optional. However, in some cases, it may not be possible for us to provide the service in question without receiving certain information from you.
How we use the information we gather
Dr. Bharti’s Holistic Wellness will use the information received to provide services in the best interest of the users. You agree and understand that apart from Dr. Bharti’s Holistic Wellness and its representatives, certain third parties, such as operations and maintenance contractors repairing and maintaining our technical systems may have access to your personal data. Dr. Bharti’s Holistic Wellness has not entered into non-disclosure agreements with such third parties. You consent to such persons having access to your information.
Additionally, Dr. Bharti’s Holistic Wellness shall use the information provided by you to administer and respond to your enquiry. Your enquiry will be researched by our information team, who will respond to the same. Dr. Bharti’s Holistic Wellness shall make its best endeavours to securely store the information supplied and the response provided. Dr. Bharti’s Holistic Wellness may also produce reports on the use of the services utilized by the user to monitor and develop the services.
With your permission, academic institutions and/or Dr. Bharti’s Holistic Wellness may use your data for case studies, wherein your name, age, ailment and other details may be revealed. In these instances, we shall inform you in advance and obtain your consent for the same. You will have the choice to opt out of the study.
Interactive Areas
Dr. Bharti’s Holistic Wellness provides certain services such as bulletin boards, discussion forums, chat rooms and other interactive areas (“Interactive Areas”) on the Website.
Any information you reveal in the Interactive Areas, including but not limited to any public forum is not subject to this Privacy Policy and can be seen by third parties unrelated to Dr. Bharti’s Holistic Wellness. It is therefore important that you carefully consider what information you disclose in these Interactive Areas. Further, Dr. Bharti’s Holistic Wellness can not and does not control the acts and comments of the users of its Website’s services or monitor the accuracy of postings by such users. If communications in such Interactive Areas are not in conformity with the Terms of Service, Disclaimer or Privacy Policy, Dr. Bharti’s Holistic Wellness shall solely be entitled to investigate the allegation and remove or request the removal of the communication. Dr. Bharti’s Holistic Wellness reserves the right (but is not obligated) to edit or delete any communication posted on the Website, regardless of whether such communication violates these standards for content. The views expressed by the users of this Website (including but not limited to the Interaction Areas) are that of the users and Dr. Bharti’s Holistic Wellness does not subscribe to or agree with the contents therein in any manner whatsoever. Dr. Bharti’s Holistic Wellness cannot and does not assume any responsibility for any actions or omissions of third parties, including other website users and the manner in which they might use the information received from Dr. Bharti’s Holistic Wellness. In the event that you encounter any user who (a) is improperly collecting or using information about you or other users; or (b) making inappropriate comments or remarks, please e-mail to mail@drbhartis.com.
Data Security
Dr. Bharti’s Holistic Wellness will take reasonable steps to protect your personal information as it is transmitted from your computer and/or mobile to our online resources and servers, as well as to protect personal information in its possession from unauthorized access, disclosure, alteration or destruction. Due to the nature of online consultancy, chat and counselling, it is your personal responsibility to secure your own copies of your passwords and related access codes for our online resources.
Third-party website
In the event that you access any third-party website through this Website, Dr. Bharti’s Holistic Wellness highly recommends that you consult the respective privacy policy, disclaimer and terms of use of that website. These links are provided solely as a convenience to you and not as an endorsement by Dr. Bharti’s Holistic Wellness of the content on such third-party websites. Dr. Bharti’s Holistic Wellness does not and can not control the contents and activities of other websites.
Feedback
This Website and e-mails received by you may include surveys that seek your feedback on the services provided to you by Dr. Bharti’s Holistic Wellness. This information is used to improve our services and identify Website and service enhancements. By providing Dr. Bharti’s Holistic Wellness with any information or ideas you acknowledge that Dr. Bharti’s Holistic Wellness is free to use this feedback for any purpose whatsoever, without any compensation to you.
Consent
By using the Website, you agree that the terms set out in this Privacy Policy are reasonable. If you do not think they are reasonable, you must not use this Website. You fully and completely understand the contents herein and agree to the same. You are acting of your free will and consent to the contents herein.
Refund and cancellation policies
Refund and cancellation policies may differ or vary from time to time and also service to service, please read all refund and cancellation-related policies to the service, or promotion before availing.
Dr. Bharti’s Holistic Wellness will offer refunds purely on the basis of facts concerning an individual case. There will be no refunds for cancellations post registration unless sufficiently provided evidence for – mistaken denominations, factual errors, inaccurate payment deductions, duplicate payments or any other instance where a refund is agreed by management.
Refunds if any will be made to the same user for which the payment was initially made and it will be processed only after verification of the accountholders credentials.
Users cannot return the same order more than once.
Dr. Bharti’s Holistic Wellness shall not be responsible in case communication is not received by the customer due to incomplete contact details given by the individual.
Customers requesting serial or repeated refunds may be blocked to access the services provided on the website. For claiming a refund, the payee should provide a valid invoice of the investigations & ID documents of the customer who is seeking a refund so as to be able to get the refund.
No interest will be paid on the refund.
All refunds would be made in the time frame of 21 days. Any query with the respective agreed refund can be addressed to management citing the receipt number against which the refund is requested for.
Dr. Bharti’s Holistic Wellness reserves the right to modify/change the policy without prior intimation/publication/prior information.
Contact us
Should you have other questions or concerns about this Privacy Policy, please send an e-mail to mail@drbharti’s.com